Bein Harim is a leading Israeli government licensed travel service company, specializing in the planning, organization and conducting of custom-made guided tours. Bein Harim was established in 1993, and offers tours in an extensive range of languages, plus all of its vehicles are approved by the Ministry of Tourism.
Eternitech was asked to help improve and maintain their internal and external software systems. In addition, Eternitech was asked to develop procedures that would improve their various work processes, while also developing various automation tools that would increase the efficacy of the sales process. Eternitech has been working continuously with Bein Harim for several years now, and the cooperation between the two companies has constantly grown over these years.
WHAT WE DID
Eternitech started working tightly with the Bein Harim project manager who defined and plotted the steps and priorities that the company needed to take. As we moved along, Eternitech created a large, Web based system where all the company data is synchronised from the various sources, starting from Lead generation, to finances and customer service.
Since starting to work with Eternitech, and with the automation of the various internal and external systems and processes, Bein Harim has grown and flourished significantly and has become one of the largest tour agencies in Israel.